Check your PG&E payment record online or print past bills. Unsure now as both payments were made in December. Then they proceeded to shut my account down for 2 months or so til I paid it again or could prove it. Really important. also, i found a year old bill from my house which i used to pay $250 in my phone account. Optus have been helpful but keep sending access to old bills that just say "16 local calls". They sent us all the outstanding bills at once, with a letter admitting their screw up. Get your support answers here. It is your responsibility to pay bills, but Optus don't appear blameless either. Under the Your Account header, choose “Bill & Payment History” 3. As you mentioned, My Account provides you with a detailed view of all calls and messages to local, mobile, national, international, 13/1300 and premium numbers. An interruption to Optus normal operations has occurred leading to delays in installation and repair activities. 4. How to view or print past bills, or see your payment history. We honestly didn't notice. I'm sure everyone does this but I am in the throes of major hassles with Optus and if I hadn't actually reviewed my bills and queried particular charges with Op. Forums. menu Whirlpool Go to navigation. ... 12,533 visited in past 24 hrs Big numbers 3,706,068 threads 68,013,924 posts 4,841 wiki topics 1,974 modems & routers 82,114 features filled. This months bill is $105 for my mobile. i havent received a phone bill from optus from the past 5 monts despite letting them know my change of address. But it was a surprise big bill. Hi Acox, Please note, we're no longer offering itemised paper bills. Hi All - have asked Optus several times for breakdown of local calls on past bills for a landline - ie, to send details of phone numbers contacted as it is with mobiles. My Account will show the time, date and recipient's number for eligible services up until your last bill (max of 1,000 records, limited to 60 for Prepaid). i have call ed them 6 times in the past months and all iget to know is that i will receive my bill in the next few working days. There's some clause somewhere that they can't back bill past 9 months, so we technically came out ahead. I am on a cap plan, and its bloody confusing. For example from Dec 2011 – May 2012 my monthly bills were $58.99 (as they are supposed to be) however my bill for June was $100.00 and my bill for July is $73.99. But when I add up all the calls, sms it only comes to … 2. Search. Broadband Choosing an ISP Broadband Whirlpool. Go online to save time and use our database of articles, shortcuts and LiveChat. Scroll down until you find the date of the bill or payment you’d like to see. Sign in to your online account. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Here’s how: 1. ... 10,754 visited in past 24 hrs Big numbers 3,706,546 threads 68,030,868 posts 4,841 wiki topics Hi I had Optus in December accuse me of not paying my bill for that month and either a previous month or the following month. Has anyone noticed that optus mobile phone bills are crap to read. I think I have been overbilled for the past bills too. We had an electricity retailer forget to bill us for 9.5 months. … Last edited 03/12/2018* After hearing feedback from our customers, we’re updating the way your mobile bill looks, to make it clearer to view and easier to understand. , Please note, we 're no longer offering itemised paper bills say `` 16 local calls '' payments made. Or could prove it your account header, choose “ bill & history! A year old bill from my house which i used to pay $ 250 in my account... 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