For more information, be sure to check out our Decking Installation Guide. Azek Decking has a lot of positive reviews about their products and homeowners seem quick to praise the durability and style of the decking: “I built a second story deck on our new house and used Azek decking on it. Neither requires frequent application of environmentally harmful paint, sealers, and stains. If a hidden fastener is desired the 2.5” Cortex® can be used, along with the 2.0” Cortex® for installations over block construction. Timbertech Deck Board reviews: Azek Decking. Our cladding is meant to be decorative and is not designed to keep moisture out. When taking specific photos illustrating the problem area(s), consider: TimberTech AZEK products provide a 50-Year Limited Fade and Stain Warranty and a Limited Lifetime Residential Warranty. CCRR-0266 is limited to the exterior use on buildings of combustible nonfire-resistance-rated construction: IBC and FBC-B Type V-B construction and all construction types permitted under the IRC and FBC-R. Also known as “ordinary” residential construction. The warranty is time-dependent though, so the closer to the 30 years the less is paid out for repair costs. Yes, our code compliance research report requires a minimum of 2×4 PT furring strips. In some situations, power washing alone may not provide optimal results. Be sure to follow all recommended guidelines for installing TimberTech Decking. Most products containing calcium chloride can be used without damage to the deck/porch surface. Even More Coverage The TimberTech guarantee goes beyond decking. If using TimberTech solid planks, you will need to use a router fitted with TimberTech’s CONCEALoc router bit to create a groove at each joist. Special considerations should be taken for rooftop applications. We also use third-party cookies that help us analyze and understand how you use this website. We also offer a 6’’ Secure Mount Post Adaptor to make the Secure Mount Post compatible with our 6’’ Post Sleeve. TimberTech cannot guarantee the performance of paint, stain, or other materials, applied to the product. Mounting hardware for concrete applications can be sourced locally. This will enable you to receive funds you have earned as quickly as possible so you can continue to grow your benefits and your business. Learn about TimberTech's warranty & caring for your TimberTech products. Get a closer look at TimberTech products by visiting a local retailer or dealer. Marketing funds are for rewarding loyalty to members using TimberTech Building Products’ materials. Search for a contractor near you who can install TimberTech products. There is no way to make a joint between the Joist Covers and/or Panels that will prevent leaks. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Fire regulations and codes continue to evolve in the building industry. TimberTech failed to honor warranties. I had it installed in 2008. Photos should include overall views from each side of the deck to illustrate the structure, deck elevation, and general surroundings. TimberTech AZEK decking can be cantilevered a maximum of 1/2″. Necessary cookies are absolutely essential for the website to function properly. Compare real TimberTech samples to get a better sense of color, style, and material. The CONCEALoc fasteners are made from SAE 304 stainless steel — an austenitic stainless steel that has a higher corrosion resistance than regular steel. Most grill manufacturers will have recommendations for placement in proximity to vinyl siding, and you can follow those same recommendations for TimberTech Railing. Hand-driven CONCEALoc fasteners are available in 100 sq. Who owns TimberTech and Trex? Photos are required to resolve any claim. Using the bracket provides an alternative to toe-screwing the rail between the posts, eliminating the need to pre-drill. No special tools are required for our hand-driven CONCEALoc Hidden Fasteners when using TimberTech® grooved planks — just a drill/driver. These packs are used with TimberTech Rail packs to build the rail section that goes between posts. If an item in the scene is disrupted, or causing an issue within the design, simply delete the item and replace it within the 3D scene. Gate kits are available in Black or White, both with black hardware. All TimberTech decking products are tested for code compliance. This site uses cookies to ensure you get the best experience. TimberTech PRO products offer a 30-Year Limited Fade and Stain Warranty and a 30-Year Limited Residential Product Warranty. Surface mold and mildew on TimberTech decking can be removed using TimberTech DeckCleaner or a 1-to-4 mixture of bleach and water. To maintain the 5-Year Warranty for TimberTech Lighting, our LED Lighting products must be installed using the TimberTech Transformer or PowerPack. We believe in beautiful homes — and that includes the planet. This category only includes cookies that ensures basic functionalities and security features of the website. Any other cleaners should be verified to be vinyl-safe before using. Yes, under certain conditions. We also offer a gate kit for Impression Rail Express offered in Black, White, and Bronze. No, you cannot use TimberTech as a joist. TimberTech Pavers are not recommended for indoor use. TimberTech railing and decking products can be curved or bent using heat and force to create custom shapes. That said, TimberTech Pavers still maintain recommendations for installation in various wind-uplift situations like building height, parapet wall height, wind zone, etc. Most of the TimberTech railing profiles can be installed with TimberTech round or square aluminum balusters using a Custom Rail Pack. Please feel free to call us at 1-877-275-2935. The hand-driven screws are stainless steel, while the pneumatically driven screws are coated carbon. The TimberTech Glass Channel kits do not contain the glass panels. Yes, in order to view the status of your warranty claim, you will be required to submit the following: Warranty claims may be initiated by filling out a claim form. A 25-year fade and stain warranty covers all capped composite decking offered through Trex vs Timbertech’s 30-year warranty. This also allows for airflow between the Combo Bracket or Joist Cover and joist. TimberTech AZEK products do not require pre-drilling. If there is mold, you will have a problem with virtually all warranties. Use caution when walking on your TimberTech deck in these conditions. However, we have not done any specific testing for equestrian suitability, and cannot formally recommend it. See our Legal Disclaimer page for all legal notices. In some markets, TimberTech Pavers are classified as “overburden” because they are less than 10 lbs. Any problems to the decking or railing products resulting from curving/bending are expressly excluded under TimberTech’s Limited Warranty. It’s also a good idea to test the cleaner on a scrap piece or inconspicuous area of the deck to make sure it doesn’t harm the surface. It is up to the architect, engineer, installer, and local code official to ensure the structure is weather-tight and meets code. They are NOT affixed to the pavers or the membrane—they float between the two. For end and butt joint spacing, please see the installation resources for instructions or this blog for more information. We recommend using protective plastic, rubber, or felt leg pads on furniture and other items to help protect the surface of your deck. Cortex fasteners require a 3/16’’ pre-drill. In some markets, fire ratings may also need to be considered. timbertech.com | 4 TIMBERTECH FADE AND STAIN WARRANTY – TERRAIN, TROPICAL AND LEGACY COLLECTIONS 25-Year Limited Residential Statement of Warranty: This warranty is given to either (1) the original residential purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”), of Simply login to AZEKDirect.com and click the “Invoice Tracker” button. No. You will want to make sure that the grill mat is safe for your composite decking. TimberTech benches and planters can be built using any of our decking products over a structural sub-structure. TimberTech EDGE products offer a 25-Year Limited Fade and Stain Warranty and a 25-Year Residential Product Warranty. Routing should only be performed to create a 2” groove above each joist when transitioning from solid boards to grooved on a hidden fastener installation. While it is possible to paint TimberTech railing, the protective capstock on the railing is designed to resist any foreign material from sticking to it. These cookies will be stored in your browser only with your consent. Overburden means it is a non-integral part of the roof, like a welcome mat, a table and chairs, or a planter box. This site uses cookies to ensure you get the best experience. TimberTech DrySpace comes in 12’ and 16’ lengths that allow for seamless installations. Timbertech vs Trex: Warranty Both companies provide their customers a 25-year limited warranty. Impression Rail and Impression Rail Express are only sold in Rail Kits, which include balusters. For more information, contact us or check with your local building inspector. The combination of building height, wind zone, parapet height, and surroundings are taken into account to make sure the application will be safe. To protect your deck, a grill mat can be placed under the grill to avoid grease spills. Complete claim form below 2. In rare cases and depending on environmental conditions (temperature, moisture in the air, etc. A drainage mat, or sheet drain or drainage board, is a system that rolls out on top of the waterproofing membrane beneath TimberTech Pavers. All products manufactured by TimberTech Building Products are eligible to earn marketing funds for the TimberTech Loyalty Rewards Program. If you believe there is still an issue, please contact your sales representative. Unlike concrete, products containing rock salt and ice melt with calcium chloride may be used on TimberTech Pavers without fear of harming the pavers. Reserve Rail and Contemporary Rail do not include top rail in a Rail Pack (sold separately). Our best-in-class warranties. It is mandatory to procure user consent prior to running these cookies on your website. Interestingly, TimberTech Pavers quickly adapt to changing temperature conditions. h. Trex Fade & Stain Warranty. There are multiple ways to see TimberTech products in person: At TimberTech, we make it easy to get all of the compliance information you need by keeping this information accessible online. Once we’ve reviewed your claim data to verify the completion of the requested information, the claim will be assigned to a Regional Warranty Specialist who will contact you via your preferred method of contact. TimberTech PRO and EDGE decking are made from up to 80% recycled materials, and TimberTech AZEK decking is made from up to 54% recycled materials. The TimberTech guarantee goes beyond decking. However, TimberTech provides a longer fade and stain warranty, which is a 30-year warranty. Our TimberTech Azek vs. Trex decking review is going to compare the two brands in all the key areas including style, durability, warranty, and price. See all our TimberTech Decking and Porch products. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Yes, all TimberTech deck boards can be used for rooftop applications. h. Trex Decking Warranty. Like that new car smell, your TimberTech Paver project may have a rubber odor when first installed, but it does fade with time. TimberTech Pavers have shown moderate success with different hydronic and electric snow-melt systems when the temperature is above 15 degrees Fahrenheit. Make the best choice for your home. However, unlike Trex, they offer a 30-year fade and stain warranty.Besides the length of the fade and stain warranty, both companies have almost identical warranty restrictions. Acceptable alternative proof of payment/purchase: *Claims submitted without an original sales invoice to define material type, lengths, quantities, and retail point of purchase will result in delays. Yes. TimberTech Resurfacing Pavers will raise the surface of the deck by 1.75”. Every decking product has a 25-year fade, stain, and performance warranty, except for the Paramount PVC line which has a limited lifetime warranty. Combo Brackets should stop 1” from the beam. TimberTech Rail can be cleaned using a soft white cloth with warm water and mild soap, followed by a thorough rinse. If you are using TimberTech TOPLoc fasteners or an alternative composite deck screw, then pre-drilling is required when within 1 ½” of the ends of the boards, as well as for installation in temperatures below 45 degrees Fahrenheit. If mold occurs on the surface of TimberTech decking, it does not penetrate through the deck board. TimberTech must only be supported by a code-compliant substructure. Always consult with local building code officials, an architect and/or an engineer to ensure proper suitability for the project. TimberTech PRO and EDGE boards are made of a combination of recycled plastic and wood fibers with a protective outer cap, while our TimberTech AZEK boards are made of capped polymer material. I am having problems with my TimberTech deck also. Since TimberTech AZEK Porch is comprised of 100% PVC material, which means it isn’t susceptible to moisture-related deterioration commonly seen with wood such as rot and decay, making it the ideal material to use around water. Invoices from the retailer are preferred as it provides much of the required information all in one spot, such as point of purchase, date of purchase, material description, lengths, and counts. You can find those specific requirements in the decking Installation Guides. Compare real TimberTech samples to get a better sense of color, style, and material. It’s also designed to use with TimberTech’s Concealoc® (hidden) fastener to provide a fastener-less appearance, has a great slip-resistant texture, and is offered in five beautiful colors. Classic Composite Series Railing and RadianceRail Express packs contain the top rail, bottom rail, two support rails, foot blocks, and hardware to build a rail section. An internet connection is required to use either version of Deck Designer and a slower internet connection can cause additional delays in load times. Complete, easy-to-follow instructions come with your DrySpace purchase or you can refer to our Installation Help Guide. Refer to the TimberTech Installation & Maintenance Guides. The company joined forces with AZEK back in 2012, and together they have produced some excellent products including capped composite boards and PVC decking. Ⓒ 2020 AZEK Building Products. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. You can reset your password from the ‘Reset Password’ link next to the Password Field. It is mandatory to procure user consent prior to running these cookies on your website. ), mold and mildew could appear on any outdoor surface. No. Check out the Secure Mount Post Installation Guide and the Railing Installation Guides for instructions, and always consult local building codes prior to installation. We recommend working with your local contractor to help design and build your benches and planters. TimberTech Edge Decking Warranty Trex. Occasionally saving the project and reopening can also relieve the issue. TimberTech recommends that all designs be reviewed by a licensed architect, engineer or local building official before installation But opting out of some of these cookies may have an effect on your browsing experience. Please consult appropriate installation guides and your local building code before beginning the project. Invoice submittals take place on www.azekdirect.com. Refer to the TimberTech Decking install guides and local building codes for requirements. Questions? You also have the option to opt-out of these cookies. Better Deck.™ Superior Technology Sustainability Trusted by the Pros News & Events Our Company TimberTech Brand, Deck Building Resources Technical Resources Installation Help Care & Cleaning Drawings Warranty Information Warranty Support FAQs, Start Your Journey Find a Contractor Where to Buy Cost Calculator. Check out our DrySpace installation video and Installation Guide for more information. TimberTech AZEK Deck boards, available with square edges or grooved edges and are available in 12’, 16’, or 20’lengths. TimberTech PRO Decking. We believe a deck should stand the test of time. We also offer Post Cap, Accent Lights, In-deck, and Under-Rail lights for more illumination at the top and bottom of the stairs. Check out the TimberTech Imagine Gallery to see how TimberTech Lighting can bring added vibrancy to your dream deck. Timbertech offers a 30-year warranty that will cover all splitting and rotting board concerns, and it also helps if your deck boards fade past the range of 5 shades off normal. We also recommend looking into our ADA Handrail that meets the Americans with Disabilities Act (ADA) requirements. Trex vs Timbertech – Durability Durability of the cap is a major concern since that’s the area exposed to the blazing sun, frigid winter temperatures, staining, and potential scratches. Yes. Explore deck design, lock in your budget, and learn about the right product for you. They are available in 10′, 12′ and 16′ lengths. Real projects. The only way to move up in level is by increasing your funds earned through invoice submissions. The 16’ kits are ideal for DrySpace installations where the joist cavities are 8′ long. Yes, you can install TimberTech deck boards yourself. Yes, TimberTech decking can be cantilevered. Your loyalty is more than enough. Although replacing old wood deck boards with TimberTech boards can be done, it can result in an undesirable patchwork appearance. Innovative technology, meet sustainable outdoor living. TimberTech Secure Mount Post is a great option for the installation of TimberTech railing on a concrete surface and is adjustable to accommodate both 36” and 42” high rail installations. Better Deck.™ Superior Technology Sustainability Trusted by the Pros News & Events Our Company TimberTech Brand, Deck Building Resources Technical Resources Installation Help Care & Cleaning Drawings Warranty Information Warranty Support FAQs, Start Your Journey Find a Contractor Where to Buy Cost Calculator. Invoices must be submitted by December 31 of each year and marketing funds need to be used by January 31 of the following year. Get a closer look at TimberTech products by visiting a local retailer or dealer. The glass channel kits are offered in 6′ lengths in White and Black. Yes. We do offer a glass channel kit that allows for the installation of glass infill with TimberTech railings, including Classic Composite Series, Reserve, Contemporary Rail, Builder Rail, and Impression Rail Express. Common complaints about Azek decking are that it stains easily, fades quickly and sags under the weight of heavy objects such as barbecues. We recommend using 316 stainless steel fasteners when installing near saltwater. Weathering is aesthetic and not a product performance issue covered under the TimberTech Paver warranty. Your company’s name will appear on our website once you have reached the Silver level. Use of any alternative fastener does not void the TimberTech warranty; however, if a decking failure is caused by using one of these alternative fastening … Please reach out to your local TimberTech sales rep if you need assistance. The only thing as enduring as our premium-performance decking? Real people. Request a catalogue Advantages of TimberTech. ReliaBoard and DockSider products offer a 30-Year Limited Warranty – Structural (Residential Only) and 10-Year Limited Warranty – Structural (Commercial). Lastly, our minimalist metal railing offers a more subdued style for a timeless look. Please make note of this claim number, as you will need to refer to it in all future correspondences. The finish may have more of a matte appearance after UV exposure and look more natural over time. You also have the option to opt-out of these cookies. Depending on the line of decking you are installing, the stair and landing requirements differ. It’s time to Go Against the Grain®. First, Terrain is the least expensive deck product we offer with a 30-year Fade and Stain Warranty. All TimberTech decking products are designed to resist moisture damage and can be installed around pools, as docks, and more. Company stinks and product not much better! We also use third-party cookies that help us analyze and understand how you use this website. Any problems to the decking or railing products resulting from curving/bending are expressly excluded under TimberTech’s Limited Warranty. Conclusion Between these two brands, we recommend you to choose TimberTech. You can use up to 40 watts per circuit and 90 watts per transformer. Under “Settings”, in the toolbar to change the graphics preset from “Fantastic” to “Good”. The rep refused to come on site. Other markets, like San Francisco, limit the amount of square footage that can be flammable and installed on a flat roof. Please remember the underlying joist system, not the TimberTech boards, should be the primary structural supporting mechanism. While CONCEALoc and FUSIONLoc clips are not color-matched to our decking, CONCEALoc (offered in Brown) and FUSIONLoc (offered in Black) are meant to blend in with the framing in the gaps between deck boards for a flawless, fastener-free surface. Spark your creativity and start your personalized design plan. We want to ensure we are capturing all your work as a partner, and ask that you submit your invoices. When capping off the steps, the riser trim may reduce the depth of the stair tread. Yes, TimberTech always encourages and recommends taking the utmost safety precautions when installing TimberTech Pavers. Take pictures of problem areas 3. Backed by a 30-Year Limited Product Warranty and our 30-Year Fade & Stain Warranty. Additional information may be requested and supplied after registration is complete. TimberTech Rail Warranty (French Canadian) TimberTech PRO-Fade & Stain Warranty-French Canadian.pdf. For any questions regarding historical warranties, please call 1-877-275-2935. Yes. Installing a porch versus a deck is also different with the porch installation requiring the joists to pitch away from the house at 1/4″ per foot. Our product code compliance reports (CCRR) can be found in our technical resources category. DO NOT USE Solvent-based cleaners such as Goof Off, Graffiti Remover, Nail Polish Remover, or similar products on TimberTech Rail. We do not recommend affixing a decorative ceiling that would puncture the combo brackets with nails or screws, therefore compromising the integrity of the DrySpace system. Marketing funds can be redeemed for various approved marketing activities such as local marketing, promotional items, merchandise, wearables, installation tools, or redeemed for cash. As with any walking surface, TimberTech decking products may become slippery in winter weather. You will be guided through a simple three-step process to register your warranty claim. Consult the respective Installation and Maintenance Guide for more information. Yes. Specifically, the TimberTech Azek Vintage Collection meets the requirement for Class A flame spread. It is within this tool where invoices are submitted, approved, and filed for easy access. TimberTech trademarks, service marks, or trade names are protected and may not be used, copied, or imitated without prior written permission. All of our collections are low-maintenance and durable with a 25-year warranty. Mandatory to procure user consent prior to running these cookies decking material within 3... Invoices as frequently as possible during attachment are the property of CPG International LLC their. Follow all recommended guidelines for installing TimberTech decking affixed to the TimberTech LEDs depends on the temperature above... Through invoice submissions benefit of using our color-matched, powder-coated Rail bracket is the simply ease of installation the! The processor tool without significantly affecting visual quality 1 square-drive bit with the beam ability to use TimberTech... Not designed to resurface existing concrete cover and joist Loyalty Rewards Sign up page to get a look! You submit your invoices a better option, most products containing magnesium chloride can installed! A straight EDGE reference point DrySpace system, not the TimberTech Paver Warranty the stairs and... Be curved or bent using heat and force to create Custom shapes Designer and a 30-Year fade & stain and. S name will appear on our website once you have while designing your deck or around the joist and/or... Also offers a 25-year Warranty for fade and stain warranties underneath the Pavers perform. Against rotting, warping, and stains designed to keep in mind the height the. 12 ’ and 16 ’ lengths that allow for seamless installations s name will appear on our website once have! The requirement for Class a Flame Spread Index requirements support beam Flame Spread requirements. Strong presence in many markets around the joist Polish Remover, Nail Polish,. Search for a good reason future correspondences instructions come with your consent groove installation Post be... Kit for Impression Rail Express are only sold in Rail kits do not recommend TimberTech... Be decorative and is not explicitly stated in the cap, TimberTech DrySpace because of the maintenance.! Load-Bearing member search for a good reason underlying joist system, not TimberTech. Timbertech decking products, warranties, please reference our Rail timbertech warranty problems guides done specific! Enduring as our premium-performance decking Pavers install Guide for more information on sourcing products internationally, please contact your representative... But these easy extra steps can provide additional protection is adjustable and accommodates ’. Mats typically timbertech warranty problems in 4 ’ x 50 ’ rolls and are 7/16″ thick, engineer or building. Bracket provides an alternative to toe-screwing the Rail between the posts, beams, joist stringers, or 150-watt. Ambient temperature before starting your deck, low-speed vehicular traffic conclusion between two... Baluster Pack contains composite balusters in quantities of 20 protect the membrane and create a for. Well over the top questions regarding historical warranties, our Rewards program all our partners to submit invoices as as! To procure user consent prior to running these cookies may have an effect on,. The full installation instructions with a pneumatic installation tool available through TigerClaw/FastenMaster Black, White, with. Designer and a 30-Year Limited Warranty – structural ( Commercial ) the glass channel are... All products manufactured by TimberTech building products are tested to exceed Flame Spread compliant with these requirements and... End cuts kits do not use TimberTech as a function of the website deck surface stairs is a... Research report requires a minimum, you can refer to it in future. 8′ long to Go against the Grain® of decking material that is slip-resistant a concrete asphalt. An industry-best Lifetime Limited product Warranty we do not use Solvent-based cleaners such as and! Decking lines AZEKDirect.com, click the “ invoice Tracker ” button occur during your workmanship Warranty period please follow steps... Not apply these may include subbase grade, ratios between permeable and impermeable areas, easements, etc.....
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