Got a cheap policy and covered everything I wanted. Founded in France in 1817, AXA is now one of the largest global insurers and provides cover for over 10 million customers across the UK. AXA policies are underwritten by AXA Insurance UK plc. I find this to totally disrespectful and unconscionable on their part to treat customers this way and to take no accountability What kind of cover does AXA Home Insurance offer? 3 Months later after supplying AXA and the drainage company with videos and pictures from the damage done, neither AXA or the drainage company have taken any responsibility for damage to my recently refurbished house and are deeming me liable for cause and refused to pay for the damage to both bathroom and living room, none of which was present before engineer arriving on the 21st of May 2019  Which one you should choose depends on whether you are calling for customer services, claims, legal expenses, home assistance, finance queries of complaints. Here is our tale of woe, that has involved countless telephone calls, emails, wasted time (Nov 17 to Aug 18 and onward) and cost us a lot of money. Definition: This will cover an entire set of matching items if one item is damaged or lost and can’t be replaced. Do not use Axa. The first two questions can be answered by looking on their website, but for hones answers to the other questions you can best rely on customers that have dealt with AXA Home Insurance. I had to make an abrupt decision to stop payment on my bank account for our home insurance to avoid NSF charges with the bank and the insurance company. You’ll get this as standard with Home Safe but can also add this type of cover to Home Smart and Home Sure insurance. When bathroom shower joint connector was leaking in winter. I Took videos and photos of the damage caused and the engineer who caused damage helping me to stem the flow of water. When told they could use their own contractors again on the provision they agree to cover further damage as a result of the repair attempt I was told that AXA could not agree to this condition. By Tim Leonard 03 November 2020. I have been with numerous insurance companies over the years and have yet to find a company that has offered the excellent service they have provided. The Company is serving a whooping 107 million clients in 64 countries worldwide. How well did Axa handle your home insurance claim? Here is our tale of woe, that has involved countless telephone calls, emails, wasted time (Nov 17 to Aug 18 and onward) and cost us a lot of money. I'm disgusted by Axa car insurance how they try to RIP people off of they hard earned money. How well did Axa handle your home insurance claim? Made a claim on their Home Emergency insurance for a gas leak after being cut off immediately as per law requires (November, no heating, hot water, Cooking). WRITING TO THEIR CEO WAS A WASTE OF TIME.THEY AGREED TO PAY SOME COMPENSATION AS TO THE WAY WE WERE TREATED.ONE OF THEIR COMPLEX CLAIM PERSON ON THE PHONE AGREED THAT BECAUSE THE ITEM WAS EXPENSIVE, THE INSURANCE COMPANY ARE RELUCTANT TO PAY. In their rush to “finish” the job they had caused more damage than they been sent to fix, they could not connect soil pipes correctly and our sinks aren’t level (they are about 1cm higher on the right hand side). Your house is the, or at least one of the, most expensive things you’ll ever buy. If not you can find many other brands to read about on our website! I had every add on and extra and I was told that a massive deduction would be taken off my carpet settlement if I didn’t go with the person they get a massive percent off with. How well did Axa handle your home insurance claim? Paid plumber £750 to sort problem out but took 5 days due to his other commitments, not great but fair enough. Have... Read Full Description. How quickly did you get the policy documents? Get to know the best online shops and service providers from the impressions they with people. T&Cs Apply. Aviva Home Insurance. WE HAD PREMIUM INSURANCE COVER AND UNLIMITED SINGLE VALUABLE ITEM. DON'T buy AXA Insurance -it is a CON! ” Bharti AXA offers all types of bike insurance policies to the customers at an affordable bike insurance premium. So, we read through hundreds of reviews to see if customers mentioned home insurance or even M&S specifically. A lot of water subsequently came through our kitchen ceiling causing the ceiling to crack and bend. Reviews AXA Home Insurance. was very easy to use the website. It took a formal complaint for AXA for them to even look into my claim, despite putting a claim marker on my insurance the day it … Your house is the, or at least one of the, most expensive things you’ll ever buy. Our only recourse now has to been to seek new quotes for the repairs and once supplied we will be initiating small claims court action as AXA has no intention of fulfilling their contractual agreement. Or has it been in the past? Compare three of the best home insurance companies. Further damage 3 days later caused in removing tiles to get access to the waste. Here is our tale of woe, that has involved countless telephone calls, emails, wasted time (Nov 17 to Aug 18 and onward) and cost us a lot of... We are a family of 6, of which 4 are young children. Enjoy discounts and GrabFood Vouchers in December 2020. Given AXA didn’t seem to want to accept the quote as “fair” we decided in January that we would get our own contractors in to fix our kitchen ceiling as we wanted to avoid future issues and would reclaim the additional costs later. Axa Car Insurance. Can you trust them to do as they promise? I had a recent claim and they sorted it out within minutes and the money was in my account within a few hours . What kind of customer service do they offer? Out 25k. We had humidity tests done on our kitchen ceiling and bathrooms after the drying company finished and they were still showing high levels a month afterwards. We evaluated the companies based on their customer rating and experience, financial stability, and coverage to determine the best companies. Why choose AXA Home Insurance? Claims made easy with approachable and helpful staff during what can be a potentially difficult time. Real reviews from real people. Axa's landlord insurance has been rated 5 stars by an independent financial service. Please note that while the company only offers these types of insurance, they do have different policies just like RSA. Let our expert ratings help you quickly find out what the quality of your home insurance policy is. It’s 11months since my car was crashed into they haven’t resolved my claim. After several visits to scope the work we were expecting the works to be agreed by the end of February. Mis-sold me a policy and refused to honour it putting me through years of hell. Insurance firm AXA on Monday said it has sold its business in the Gulf to Gulf Insurance Group (GIG) for an undisclosed amount. It was so easy with AXA. In both cases, we want to know all about your experience. Your cover can include loss from fire, theft, flood and storm, escape of water and oil, malicious acts and subsidence. Here is our tale of woe, that has involved countless telephone calls, emails, wasted time and cost us a lot of money. A company specialising it drying properties was sent out to try and stop further damage, they left dryers on in our home for almost 2 weeks to remove as much moisture as possible. POLICY NUMBER : DU HHS 5101386, Renewal rip off when I went to cancel they offered me a reduction... no way loyalty first or bye bye, Website is easy to sign in and access policy documents and its shows your level of cover so you easily tell what is or isn't covered without having to resort to pages of small print, always been reasonable cost and cover seems comprehensive. GETTING home insured with them was a good choice. Told them I would buy a new car on 14th January and asked for help to carry on with the insurance. Have... Axa home insurance reviews can tell you how good this product really is. All their call centres are staffed by individuals who are personable and professional. This home insurance offers unlimited buildings insurance, a full accidental damage cover for both your home and its content, a £2,500 personal possessions cover, £100,000 contents insurance and a legal expenses insurance policy. Before removal, Area manager for drainage company attend giving me his direct number via business card and word, ensuring me that any damage done would be fixed and repaired back to original state. Aviva Home Insurance protects your home inside and out – covering your building and belongings. Axa (Intact) Home Insurance Reviews. However, as they did not order the replacement vinyl they did not turn up nor notify us in advance, which wasted the time we booked of work. About AXA Mansard Insurance. How quickly did you get the policy documents? I begged the woman to reduce the premium. And what premium do they have to pay for it? As AXA didn’t feel the quotes we sent them for the bathrooms were reasonable and we couldn’t come to agreement we agreed that AXA could instruct its own contractors to carry out the repairs, as if additional damage was incurred this would be covered. Best homeowners insurance 2020. We had an escape of water in a small ensuite bathroom last November where the shower tray had cracked unexpectedly. and great value. I have been with them like for last 4 years, also got my covers for the car when I met with accident. Crooks!!!!!!! To date... Vile company. Will this be how it works in real life? They reward this loyalty by charging me significantly more and refusing to reduce my quote. AXA agents for Hastings. I had Tesco home emergency cover through SCUMBAG AXA INSURANCE I lost all heating and hot water and put an EMERGENCY claim in a plumber came 24hrs later and diagnosed the fan then went another week to only have the boiler condemed ? Upon calling AXA, I was told that I had an Home Emergency Cover Extra Policy, so as such there was No excess to pay, I was cover up to £1000 and this did not affect my NO CLAIMS BONUS. Clearly I should not have tried to stop more water damage happening and just left the radiator water to flow for the 6 plus hours it took the incompetent emergency engineer to arrive. Do they really pay any claim you make, or did your claim just happened to fall under some fine print that you never even noticed before but gets you into trouble at the time of the claim? Home Insurance gone up 30% with no claims made My home insurance renewal quote is 30% higher than last year despite having made no claims. AXA's claims handling team contacted me roughly 12 days after the accident with their offer which was more than reasonable with several similar vehicles available on auto trader for the figure they offered. This website uses cookies to help enhance your user experience. Great cover tailored towards. They have used every trick in the book to wheedle out. SmartHome home insurance offers comprehensive protection and the flexibility to customise your coverage. DON'T buy AXA HOME Insurance -it is a CON! One of the companies that offers home insurance is AXA Home Insurance. Home insurance starts from just £115 – that’s all 10% of customers paid. To be followed the next day by engineer denying he had caused any damage in my house To aid the drying process they removed segments of the vinyl to expose the wooden boards. In my opinion the real measure of an insurance company is their customer service when you are unfortunate enough to claim. Via their website, you can also manage your policy, make a claim and check the levels of cover. Axa landlord insurance offers contents cover, loss of rental income and cover for accidental damage as additional add-ons. They operate in 64 different countries. Ended up with £250 after chasing and chasing, lie after lie about the delays processing the claim..........Stay well clear. I should give zero stars for everything. DO NOT INSURER YOU PROPERTY WITH TESCOS BANK(AXA UNDERWRITERS). Beneath contempt. We are a family of 6, of which 4 are young children. Axa emergency left myself and my children one of which is disabled and classed as vulnerable without hot water and heating for over 5 weeks leaving us to live/keep warm in one room. Here are some positive and negative home insurance customer comments that we found: Axa home insurance reviews can tell you how good this product really is. I have three separate documents, two stating that I am covered for legal assistance and one now refuting the previous two, all documents are from Axa. Paid plumber £750 to sort problem out but took 5 days due to his other commitments, not great ... Made a claim on their Home Emergency insurance for a gas leak after being cut off immediately as per law requires (November, no heating, hot water, Cooking). Abusive liars, out to defraud legitimate claimants. Axa Car Insurance - Bad service when you need to make a claim. What kind of cover does AXA Home Insurance offer? 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